Last updated: 2 July 2026
KineticHub offers a 14-day refund policy for KineticHub Pro purchases.
If you are not satisfied with KineticHub Pro, contact us within 14 days of purchase at contact@getkinetichub.com and include your purchase email and order details.
Refund eligibility
Refund requests must be submitted within 14 days of the original purchase date.
Refunds may be denied in cases of abuse, repeated refund requests, license misuse, or requests made after the 14-day refund period has ended.
License cancellation after refund
If a refund is granted, the associated KineticHub Pro license may be cancelled or deactivated.
After receiving a refund, you must stop using KineticHub Pro and uninstall the Pro plugin from your websites. You may continue using the free version of KineticHub available on WordPress.org.
Subscriptions and renewals
KineticHub Pro licenses are annual subscriptions unless stated otherwise during checkout.
You can manage your subscription, renewal, billing details, and invoices through the Freemius Customer Portal.
How to request a refund
To request a refund, contact us at:
Please include your purchase email and order details so we can identify your license and transaction.