Terms & Conditions
Last updated: 02/07/2026
These Terms & Conditions govern your use of the KineticHub website, free plugin, Pro plugin, documentation, support channels, and related services.
By using this website or purchasing KineticHub Pro, you agree to these terms.
1. About KineticHub
KineticHub is an independent WordPress plugin project created by Sorin Gabriel, based in Romania.
KineticHub provides animated Gutenberg blocks for WordPress websites, including free and premium plugin features.
Contact email: contact@getkinetichub.com
2. Free and Pro versions
KineticHub is available in two versions:
- KineticHub Free, available through WordPress.org.
- KineticHub Pro, available as a paid product through Freemius.
The free version includes a limited set of blocks and features. The Pro version includes premium blocks, advanced controls, plugin updates, and support while the license is active.
3. Licensing
KineticHub Pro is licensed for use according to the plan purchased.
Available license options may include:
- 1 website license
- 5 websites license
License terms, allowed activations, renewals, pricing, and subscription details are shown during checkout and in your Freemius Customer Portal.
An active license is required to receive Pro updates, access premium features, and receive Pro support.
4. Payments, billing, taxes, and invoices
KineticHub Pro purchases are processed securely through Freemius, our checkout, licensing, subscription, and billing provider.
Freemius handles payment processing, subscriptions, license delivery, VAT/tax calculation where applicable, and customer invoices.
After purchase, customers can access license details, downloads, subscriptions, billing information, payment details, and invoices through the Freemius Customer Portal.
If you purchase KineticHub Pro for a company, you can enter your company billing details during checkout or manage billing details through the Freemius Customer Portal.
5. Renewals and cancellations
KineticHub Pro licenses are annual subscriptions unless stated otherwise during checkout.
You can manage renewals, payment details, subscriptions, and cancellations through the Freemius Customer Portal.
If you cancel a subscription, you may continue using the Pro version until the end of the current paid license period. After the license expires, access to Pro updates, premium downloads, and Pro support may no longer be available.
6. Refund policy
KineticHub offers a 14-day refund policy for Pro purchases.
If you are not satisfied with KineticHub Pro, contact us within 14 days of purchase at contact@getkinetichub.com and include your purchase email and order details.
Refunds may be denied in cases of abuse, repeated refund requests, license misuse, or requests made after the refund period has ended.
If a refund is granted, the associated KineticHub Pro license may be cancelled or deactivated. After receiving a refund, you must stop using KineticHub Pro and uninstall the Pro plugin from your websites. You may continue using the free version of KineticHub available on WordPress.org.
7. Support
Support is available through the support page on this website.
Free users should use the official WordPress.org support forum for the free plugin.
Pro customers can use the Pro support form for license activation, plugin update issues, Pro installation questions, and block-related support.
Support does not include custom development, custom design work, third-party plugin fixes, theme debugging, hosting configuration, or guaranteed compatibility with every WordPress setup.
8. Compatibility
KineticHub is built for modern WordPress websites using the block editor.
While we aim to maintain compatibility with current WordPress versions, themes, and common plugins, we cannot guarantee that KineticHub will work perfectly with every theme, hosting environment, optimization plugin, cache setup, or third-party plugin.
Users are responsible for testing KineticHub on their own website or staging environment before using it on important production pages.
9. Updates
KineticHub may receive updates that include new features, improvements, bug fixes, compatibility updates, or security improvements.
An active Pro license is required to receive Pro plugin updates.
We may change, improve, add, or remove plugin features over time.
10. Website content and documentation
We try to keep website content, documentation, pricing information, and feature descriptions accurate and up to date.
However, errors may occur. We may update website content, documentation, pricing, and product descriptions at any time.
11. Acceptable use
You agree not to misuse KineticHub, the website, support forms, downloads, licenses, or customer systems.
You must not:
- share, resell, or distribute Pro license keys;
- attempt to bypass licensing or activation systems;
- use the plugin or website for unlawful activity;
- submit malicious files, spam, or harmful content through support forms;
- attempt to disrupt the website, checkout, licensing, or support systems.
12. Limitation of liability
KineticHub is provided as-is and as available.
To the maximum extent permitted by law, KineticHub, its creator, and related services are not liable for indirect, incidental, special, consequential, or business losses, including loss of revenue, loss of data, website downtime, compatibility issues, or lost profits.
You are responsible for maintaining backups and testing plugin changes before using them on important production websites.
13. Privacy
Your use of this website and KineticHub is also governed by our Privacy Policy.
Payments, subscriptions, license management, and invoices are processed through Freemius and may also be subject to Freemius terms and privacy practices.
14. Changes to these terms
We may update these Terms & Conditions from time to time.
When we update this page, we will change the βLast updatedβ date at the top of the page.
15. Contact
If you have any questions about these Terms & Conditions, contact us at: